Phatt Audio Concepts Terms and Conditions

Conditions of Acceptance of Quote:


  1. For jobs projected to complete within 7 days:


Commencement Fee:

50% of the quote or the total value of products, whichever is greater, payable upfront.

Balance Payment: Due upon completion and collection of the vehicle.


  1. For jobs projected to complete beyond 7 days (longer projects):


Commencement Fee:

As per monthly Estimates Clause. 


Monthly Estimates:

Phatt Audio Concepts will provide a monthly estimate of charges (labour and products) and scope of works. Upon acceptance, work will commence, and payment of the estimate is required upon acceptance.


Progress Updates:

A new estimate will be sent 14 days prior to the commencement of the next stage.


Weekly Statements:

A detailed report of works completed will be sent to the customer weekly.


Estimate Non-Acceptance:

Should an estimate not be accepted for any reason, the vehicle must be collected at the end of the period covered by the last accepted estimate. Failure to do so will activate the Storage/Default Fee.


  1. Storage/Default Payment Fee:


Collection Requirements:

Collection of vehicles is subject to the full and final payment of all outstanding invoices.


Late Payment Fee:

If payment is not received within 7 days from the date of the invoice, Phatt Audio Concepts will charge a storage fee of $250 per day until the invoice is settled and the vehicle is collected.


  1. Additional Terms:


Cancellation Policy:

Any cancellation of accepted work must be communicated in writing. Cancellations made less than 48 hours before the commencement of work will incur a fee equivalent to 25% of the total quote.



Phatt Audio Concepts offers a Lifetime warranty on all labor and installation. This warranty does not cover damage caused by misuse, unauthorized alterations, or external factors beyond our control.



Phatt Audio Concepts is not liable for any indirect, incidental, or consequential damages arising from the service provided. Our liability is limited to the amount paid for the specific service in question.  For ageing vehicles, Phatt Audio accepts no liability for direct or indirect damage to panel removal.  All care will be taken, however Phatt Audio accepts no liability


Dispute Resolution:

Any disputes arising from these terms and conditions will be resolved through negotiation. If a resolution cannot be reached, the matter will be settled through arbitration in accordance with the laws of Victoria.


Customer Responsibilities:

Customers are responsible for providing accurate information regarding their vehicle and requirements. Phatt Audio Concepts is not responsible for delays or additional costs resulting from misinformation.


Modification of Terms:

Phatt Audio Concepts reserves the right to modify these terms and conditions at any time. Customers will be notified of any significant changes prior to the commencement of work.


By accepting the quote and engaging Phatt Audio Concepts' services, you agree to these terms and conditions.